A story of AI
Founded in Annecy by Jérôme de Nomazy and Pierre Kauffmann, two AI experts, faibrik is an innovative French startup revolutionizing customer service.
Our platform puts AI at the heart of customer relationships. Not to replace humans, but to support them and amplify their capabilities. This philosophy of intelligent assistance enables companies to deliver an exceptional customer experience while preserving the human touch that is so essential.
Flexible and adaptable, our solution adjusts to the specific needs of every organization, ensuring a personalized approach and genuine proximity with your customers.
Our mission
faibrik was born from a conviction: making artificial intelligence accessible to all organizations, regardless of size.
Our comprehensive, omnichannel platform democratizes AI in customer service by adapting to the specific needs of each business.
By automating repetitive tasks and simplifying daily management, we free up your support teams so they can focus on what truly matters: creating value and building authentic customer relationships.
AI expertise, well before ChatGPT
Our values
- Proximity: We believe that listening and responsiveness are the foundations of successful customer relationships. That’s why we prioritize a direct and authentic approach with each of our clients. This proximity allows us to design solutions perfectly aligned with your needs.
- Innovation : Innovation drives us every day. In a constantly evolving field like AI, we stay ahead of the latest advancements to ensure our clients always benefit from up-to-date, high-performing solutions.
- Simplicity: Without simplicity, our mission would lose its meaning. We design intuitive, accessible tools that let you fully harness the potential of AI, without the technical complexity.