A leading French pharmaceutical laboratory with international presence faced a major operational challenge: efficiently processing up to 100 daily purchase orders from hospitals.
Every day, administrative teams had to manually process orders arriving in multiple formats: scanned PDFs, sometimes illegible handwritten documents, and unstructured emails. This format diversity transformed each order entry into a laborious process: deciphering handwriting, manually checking product references in the catalog, line-by-line entry into the ERP, then double-checking to avoid errors. A far cry from the streamlined efficiency of automated order fulfillment.
The solution
Automated order fulfillment with AI.
- Purchase order analysis and information extraction
- Product code and client verification
- ERP integration in one click
- Human validation
The benefits
Transformation from data entry to control activity
Advisors dedicate themselves to higher-value tasks
Elimination of order fulfillment entry errors
Processing time under
3 minutes
for over 4000 purchase orders
70%
of time freed
Technical focus
French AI models combining OCR and image analysis, mandatory human control points, integration with any ERP system.
Future developments
Automation of certain purchase orders, extension to other customer types.