Is your customer service overwhelmed with repetitive, low-value questions?
Meet FAIQ, your intelligent conversational chatbot. It takes over routine inquiries, automates responses to FAQs, personalizes interactions, and enhances the customer experience, all while freeing up time for your teams.
24/7 support with instant responses in the customer's language
A team focused on high-value tasks
Smoother, faster, and more efficient customer experience
A conversational chatbot that continuously learns to adapt to your needs
Key features
- Understands all your documents : Text, PDFs, websites, tables, charts... FAIQ processes all your content. Connected to your tools, it can also retrieve customer data to personalize responses.
- Trusted AI models : Choose the AI model that matches your security and privacy needs, including self-hosted solutions.
- Continuous improvement :Truly intelligent, your conversational chatbot trains, learns, and improves. Update its knowledge base, train it, and watch the quality of its responses improve.
- FAIQ responds in all languages : FAIQ automatically detects the customer's language and adapts in real-time. No more headaches hiring multilingual profiles.
- AI agents for going further : With AI agents, FAIQ is truly versatile. It adapts to all your customers' questions and can retrieve information from your tools without predefined scripts.