Benefit from the first customer service platform built around AI.
Centralize your channels, automate repetitive tasks, analyze your interactions, and boost customer satisfaction with a complete, multichannel, and personalized customer service platform.
The 5 pillars of our customer service platform
Automation
Free your teams from repetitive and time-consuming tasks.
With automation, your agents can focus their expertise on what truly matters to your customers.
Omnichannel
Centralize messages from all your channels to keep better track of each customer interaction and provide fast, personalized responses.
AI
Offrez une assistance augmentée à votre équipe afin de proposer à vos clients une expérience fluide, personnalisée et optimisée grâce à l’IA.
Integration
Connect your customer service platform with your everyday tools for a seamless experience.
CX analytics
Optimize your customer service with smart decision-making based on real-time data.
Our customers speak about their customised solution.
Our Offers
Build the platform that fits your needs.
Be available 24/7 for your customers. Your intelligent, customized chatbot automatically answers recurring requests based on your knowledge base.
Give your team 360° customer service management. One platform to handle customer interactions across all channels, in every language, automate repetitive tasks, and track performance.
The Benefits in Three Key Points :
For your customers: Fast, helpful, and personalized answers on every channel. Your customers feel heard, understood, and supported at every stage of their journey.
For your agents: Freed from repetitive tasks, your agents can focus on complex requests that showcase their expertise. They gain comfort at work and can deliver better-quality support.
For your company: Your customer service becomes faster, more reliable, and more efficient, thanks to real-time data analysis. The time saved can be reinvested to improve the overall experience or launch new projects.
Do metrics speak to you?
- Customer reviews processed in under 15 seconds
- 99% satisfaction rate on chatbot responses
- Up to 70% time saved on repetitive tasks
