Partnerships: White-label customer service software and integration
Expand your offering with French, secure, white-label AI
Whether you're a BPO, outsourced contact center, software publisher, or integrator, you’ve likely encountered clients looking for complete, AI-powered solutions. With white-label customer service software, you deliver a custom platform that integrates seamlessly into your toolstack, meeting both your clients’ needs and your own.
Who is it for?
BPOs and outsourced contact centers
You manage customer service for multiple brands, each with unique needs. Juggling dozens of tools and integrations to run these services is complex. With custom white-label customer service software, you consolidate all your clients’ operations in one place.
Software publishers
Want to meet new client demands but your current tool doesn’t support it? Add missing customer relationship capabilities without building your own AI. Speed up your roadmap and enhance your offering effortlessly. Developing property management or local government software? Add an AI-powered customer service module.
Resellers and integrators
You provide customer relationship tools, but your offering isn’t complete without a custom, AI-driven customer service platform. Broaden your catalog with a standout French solution and add a new stream of recurring revenue.
The challenge
Your clients now expect AI in their customer service: automation, conversational agents, interaction analytics. Developing and maintaining this AI in-house is costly, time-consuming, and distracts from your core business. Meanwhile, tenders are increasingly won based on the ability to deliver reliable, sovereign AI.
With fAibrik, you leverage a production-proven platform, operated under your brand. Offer AI to your clients today, no R&D investment required, and stay focused on what you do best: building client relationships.
Three ways to partner with us
Resale
Purchase a fAibrik subscription and resell it to your clients. You maintain the client relationship while we provide the platform and AI expertise.
White-label (Dedicated mode)
The white-label customer service software is deployed under your brand, and you operate it for all your clients. Ideal for BPOs and publishers who want an AI offering in their name.
Referral partnership
Recommend fAibrik to your clients and earn revenue on contracts you bring in. The simplest way to get started.
Deep dive: White-label customer service software
Dedicated mode deploys fAibrik exclusively for you, in white-label, managed with our teams. As a publisher, you offer your clients a complete platform under your brand, fully integrated with your tool. As a BPO, you manage all your clients from a single environment, tailored to each one’s needs.
Your brand
logo, name, identity: your clients see you.
Multi-client
manage all your client accounts from one platform.
Operated with you
you handle onboarding and client support; we ensure the platform, AI, and expert assistance.
Sovereign
data hosted in the EU, AI model run in the EU by default, with on-premise options for your most demanding clients (public sector, regulated industries).
Our BPO partners
The results
“What we value as a partner is your ability to innovate, making you a daily solution for us.”
“Your adaptability is incredibly valuable, given the diverse sectors we cover.”
What we bring to our partners
A complete, proven platform
the full customer relationship chain (omnichannel, conversational agent, internal AI agent, analytics) on a single data set and AI.
Over 10 years of AI expertise
a team including experts from IBM, with native, sovereign AI.
Hands-on support
training, support, co-creation; we’re both publisher and integrator.
Deployment by configuration
guided by our teams, with seamless integration into your tools.
A business model
that lets you build your own margin.
Frequently asked questions
Can I offer fAibrik under my own brand?
Yes. Dedicated mode deploys the platform in white-label, under your brand, so your clients see you.
Do I need to develop or host the AI myself?
fAibrik provides the platform, AI, and hosting in the EU. You focus on your client relationships.
Can I manage multiple clients from a single platform?
Yes. Dedicated mode is designed for multi-client management with centralized control.
Is fAibrik suitable for my public sector or regulated clients?
Yes. The platform is sovereign, with data hosted in the EU and on-premise options, ideal for your most demanding clients.
At what scale is white-label relevant?
As soon as you operate multiple clients or dozens of agents. Scope is defined during an initial consultation.
How do I get started?
A first scoping call helps determine the best model and scope for your business.