Sensitive personal data
Tenants, users, customers: your customer service interactions contain personal, sometimes highly sensitive information. Knowing where it’s stored, who can access it, and which laws protect it is no longer optional.
Why sovereignty has become a dealbreaker
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Public sector procurement demands
Data isolation and controlled hosting are increasingly critical in tenders and public contracts.
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GDPR and AI Act compliance
GDPR governs personal data processing, while the AI Act adds its own requirements for AI systems. Knowing where your data resides and where models run is the foundation of compliance.
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Long-term control of your tool
Your configuration, database, and business rules stay yours. You maintain full control over your platform and its evolution, without relying on a shared environment where decisions are made for you.
Three deployment options, tailored to your needs
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SaaS
Your account on the fAibrik platform, with your own dedicated database, separate from other clients. The infrastructure is shared, operated by fAibrik, and hosted in the EU. The fastest way to get started, no installation required on your end.
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Dedicated instance
The entire platform, including infrastructure, is reserved for you, hosted in the EU, and operated by fAibrik. You benefit from full isolation without managing operations. You can start with SaaS and switch to a dedicated instance later.
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On-premise
The platform is installed within your own infrastructure. Customer data, interaction histories, and AI processing remain on your servers, with no cloud dependency.
A dedicated instance under your partner’s brand
The dedicated instance can also be operated under your brand. Customer relationship providers and business software publishers offer fAibrik to their own clients in an isolated environment. The solution is tailored to each partner during an initial discussion.
A sovereign AI
Knowing where your data is stored isn’t enough. You also need control over the AI models processing it. By default, fAibrik uses an AI model that runs in the EU. You can choose other market-leading models based on your performance and confidentiality requirements. In on-premise deployments, AI processing stays on your servers.
Security and data control
Your data is hosted in the EU across multiple providers to ensure service continuity. Access is finely managed: user roles and permissions, SSO authentication, and audit logs. Data governance is in your hands (retention periods, purging, anonymization).
For organizations that refuse to compromise on data
Social housing providers
Tenant files, personal situations, supporting documents: sensitive data to protect, in a tool you fully control.
Local authorities
User requests stay under your control, with the isolation and hosting standards expected by public buyers.
Regulated sectors
When internal policies or regulations require controlled hosting, dedicated instances or on-premise deployments let you use AI without compromise.
BPO partners and software publishers
Offer your clients an isolated platform under your brand.
Explore the partner offeringResources
SaaS vs. on-premise: The guide to choosing your hosting model
Definitions of the three models, 5 key criteria, the impact of AI on this decision, and a focus on the public sector.
Read the guidePress release: AI and data sovereignty—The return of on-premise
fAibrik enables organizations to deploy its AI agents directly within their own infrastructure.
Read the press releaseFrequently asked questions
Where is my data stored?
In SaaS and dedicated instances, your data is hosted in the EU across multiple providers to ensure continuity. In on-premise deployments, it remains within your own infrastructure.
What’s the difference between SaaS and a dedicated instance?
In SaaS, you have your own account and database on a shared infrastructure. In a dedicated instance, the entire platform, including infrastructure, is reserved for you and operated by fAibrik.
Can I switch from SaaS to a dedicated instance?
Yes. You can start with SaaS and move to a dedicated instance as your requirements evolve.
Which AI models do you use?
By default, an AI model that runs in the EU. You can select others from market leaders based on your performance and confidentiality needs.